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Reach & Teach

ZMOT and FMOT: Why should you care?

ZMOT stands for Zero Moment of Truth. This is when your potential customers are doing research about buying your product.

FMOT stands for First Moment of Truth. This is when consumers are standing in front of the product, actually looking at it.

I suggest you pay close attention to Zero Moment of Truth: when customers are doing their research. Purchasing behaviors have shifted dramatically and most customers now starting their shopping experience online. What they find when they go online can either point them to your product or away from it.

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Creating Content Chains

Once you have created a promotion and pushed it out through a promotional channel, that promotional content can be used as a basis for creating other promotions in other promotional channels. For example, let’s say an organization’s top sales person has developed an...

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