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Why is publicity important?

by | May 3, 2021 | Company News

Why is publicity important?

It’s very rewarding to tell our clients’ stories through the media. I love it because I get to help great businesses succeed. I also get to educate consumers about products that will make their lives better. Not all companies use product publicity but I firmly believe it’s important. Here’s an example of why publicity is so powerful, using a typical (but hypothetical) client and consumer scenario. 

A pet food ingredient company hires us to promote their nutritious new ingredient through the trade and consumer media. Because of our Pay Per Interview® structure, this company is certain they’ll get publicity for their money. And our team is motivated to arrange lots of media coverage. We collaborate with the client on which media outlets to pursue, establish our messaging, then start arranging media placements.  

Mary owns a pet supply retail store. She reads about the benefits of our client’s ingredient in a pet industry trade publication. Later, while doing some casual reading online, she comes across an influencer raving about the benefits of a dog treat made with this same ingredient. The next morning while getting ready for work, she watches a pet health segment on her favorite TV morning show. You guessed it: A guest veterinarian is praising that same ingredient. 

Convinced by so many credible, third-party sources, Mary is excited to order products made with this ingredient to sell at her store. Armed with information provided by these media stories, she’s looking forward to educating her customers about the benefits of this ingredient. 

We experience variations of this scenario every single day, much as we have for the last 30+ years. Product publicity works. 

Nothing outsells good media coverage. It has massive audiences and plenty of room to tell your complete story. This is earned media. It is compelling that reporters, editors and producers have chosen to share our clients’ stories with their audiences. It means those stories are relevant and deserve to be told. 

Our clients are happy to post links to their media coverage on their websites and in their social media channels. Not only does it give them bragging rights, but it helps them extend each story’s reach. For example if a TV interview airs in Pittsburgh, our client can share it with customers living in other parts of the country. That’s how easy it is for a regional story to get national reach!  

Of course, there are a few drawbacks to publicity. But I can only think of two: 

  1. We don’t have absolute control over the message. The media often want to put their own spin on stories. We stack the deck by providing them with Media-Grade Content®, so the story is essentially already written for them. As a publicist, I’m also trained to help co-produce stories and broadcast segments. That means I help with all of the details to create a well-rounded piece. The media love that our team routinely goes the extra mile!  
  2. Nor can we guarantee the scheduling. We work around that by approaching multiple media outlets with each story. While some may take longer to run, others may jump on it. That way, we have a steady stream of stories finding their way to audiences. 

How would your business be impacted if positive stories about your product were popping up in key markets all year long? Our media strategists can assess how much publicity we might be able to earn for your business. To arrange an insightful and informative conversation, to online or call 952-697-5269.

Written by Heather Champine

Written by Heather Champine

Heather is a multi-faceted leader. She’s part marketing strategist, part consumer psychologist and part motivational cheerleader. “I love understanding what drives people to take action, especially when it involves getting the media to run stories about our clients,” she says. With more than 25 years of experience, she has the keen understanding and insight to know how to run an integrated campaign and what it takes for our clients’ stories to become the news. She enjoys leading campaigns for complex industries such as medical devices and technologies, as well as fun industries such as hair salons. She thrives on pursuing creative ways to educate consumers about clients’ products, and ultimately inspiring them to buy. “I appreciate becoming a part of each client’s marketing team. I cherish the long-lasting relationships, and successful marketing programs we have created together.” Heather also finds joy in her daily collaborations as part of our creative team. “I am grateful to work with publicists, writers, designers and other marketing experts, all enjoying what they do because they are using their God-given strengths. Our publicists have great instincts because they all have media backgrounds. When things get hectic, it’s often Heather who cracks the first joke. “We encourage people to be a little goofy and unique. Some of the best ideas and solutions emerge because we know how to have fun,” she grins. “I may say something like, “Remember this is PR not the ER. Now, lighten up and go book a great story idea with the media!”

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