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The three cardinal sins of web content writing

by | Jun 15, 2015 | Company News

web content

The Internet is overflowing with poorly performing web content. Some of it is just annoying! Sadly, most companies aren’t even aware that their content is the reason why their websites aren’t converting visitors to customers. Their web content may be grammatically correct. It may even be clever. But if it’s not media-grade content, it’s not working as hard is it could.

Writing web content would be so much simpler if every website visitor already strongly desired the product being promoted on that site. But most people still need some convincing. In many cases, they need to be educated first, then funneled into the sales cycle. If your content isn’t channeling people into the sales process, it may due to one of these three cardinal sins:

Sin #1: The content is too company-centric. We’ve all seen them: self-absorbed websites that seem to scream, “Look at us! See how great we are?” Yet they fail to communicate the right key messages to support all that excitement. Your website’s visitors probably aren’t all that interested in you or your business. Media-grade content tells visitors what you can do for them. Note: This also applies to nonprofit organizations. Visitors want to feel good about doing good.

Sin #2: The writing is fancy but meaningless. Flowery words, clichés, abstract thoughts and long sentences can befuddle readers. Ambiguous adjectives, such as the word “delicious” also fall into this category. Does “delicious” mean savory? Sweet? Salty? Media-grade content is tightly written using words and phrases that are easily understood. There’s no room for vagaries. Each word should either contribute to the meaning and comprehension, or it should be deleted.

Sin #3: No one cares about what’s been written. When you either state the obvious or focus on something obscure, readers quickly grow bored. This also happens when it’s not clear whether the web content is written for the benefit of the target audience, the business owner or the writer themselves. Media-grade content addresses the target audience’s needs, and uses key messages to create desire for a product that provides a realistic solution.

Producing media-grade web content is not an easy skill to develop. We’re fortunate to have writers with strong marketing backgrounds who excel at creating media-grade content. Our writers love what they do, and it shows in the caliber of their work. Call us at 952-697-5269 to get us going on your web writing project.

Written by Robin Miller

Written by Robin Miller

Robin will coordinate the writing for your newsletters, social media posts, website, blogs, newsletters and press releases. “I like interviewing clients and spokespeople, hearing their stories, getting to know their personalities and listening to how they phrase their thoughts,” she says. “It’s fun to transform what I’ve learned from those conversations into media-grade content.” Robin enjoys shaping content to ensure that the message will be clearly received. “When someone understands the relevance of what they’re writing and can position it properly for their audience, their work tends to be more convincing and on point. I’m fortunate to have a very diverse background, which gives me a good perspective whenever we bring on a new client.” An IABC- and Mercury-award winner, Robin says her practical experience in the health sciences has proven particularly beneficial as she interprets clients’ scientific information for mainstream media. “But it’s no longer sufficient to write well,” she cautions. “As marketers, we must now comply with the intricacies of digital marketing. That involves a whole set of rules, which are constantly evolving.”

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