Our publicists find jaded journalists give the best advice

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    From time to time I enjoy reading blogs from “jaded” journalists (their own term, not mine) on all the gripes and complaints they have about publicists and other public relations professionals. I find their posts amusing but insightful. Here are some of the funnier posts I’ve come across:

    – Publicists saying “I can arrange an interview for you”. Well duh, that’s your job. – “Please read”. Oh, really? That’s what I’m supposed to do with your email? – Don’t talk to me like I’m 14 yrs old, OMG. – Do you know my kids? Do you know when my birthday is? No? Then don’t try and be my Facebook friend.

    Yikes, these reporters can be brutal. But behind their sarcastic and sometimes rude demeanor, these journalists are really helping us do our jobs better. When you read “the more your write, the less I read”; that should tell you that your pitches need to be concise and to the point. If you hear “I hate phone calls and voicemails”, that means you better start honing your typing skills. When speaking to a reporter for the first time, ask if it’s ok to contact them by phone, or if they prefer emails instead. No two reporters are exactly the same, and good publicists will find out which ways their contact likes to be pitched best.

    Getting complaints and rough comments from reporters can be dejecting, but it’s all part of the learning process. Yes, some journalists can be just plain mean to deal with no matter how you approach them — ask any publicist; boy do we have stories to tell. These jaded journalists deal with as many as hundreds of pitches daily, so for them to tell you what works and what doesn’t is extremely helpful. It will make you better at your job, which in return will help you better represent your clients.

    Article by Heather Champine, Chief Operating Officer & Partner

    Heather Champine is a Partner and Chief Operating Officer at Media Relations Agency, where she serves as a lead publicist and strategic consultant for brands operating in competitive and regulated markets. With more than 25 years of experience, Heather blends marketing strategy, consumer psychology, and media expertise to help clients clarify positioning, shape compelling stories, and earn coverage that drives real business outcomes. She has led integrated campaigns across industries including medical devices, technology, nutraceuticals, and consumer brands, and is known for her ability to quickly understand what motivates audiences to take action. As a senior consultant, Heather works closely with client leadership teams as an extension of their marketing department, building long-term partnerships grounded in trust, clarity, and measurable results.

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