Your customers’ attention span is getting shorter. With today’s reliance on emails, texting, social networking and other forms of “quick communication”, getting your point across quickly and effectively is essential.
So I thought I’d start posting tips for writing clearly and “tightly”. Here’s my first one:
Select nouns and verbs carefully. Don’t say, “dog” if you know it was a poodle. Don’t say someone “moved” when you know she sprinted. The right words can “show” as well as “tell”.


