Keep it consistent

Lonny Kocina — Public Relations

Have you ever wondered how some businesses manage to get so much attention from the media? Do you know what elements should be included in a full-scale marketing campaign, and how to implement each of them? One key to success is having continuity in your sales message. The same message should be supported and reinforced through your Internet marketing, collateral materials, and all of your face-to-face interactions with clients and prospects.

Do your customers shop on your Web site?

Lonny Kocina — Internet

To be effective, an online shopping Web site needs three elements working to your advantage:

  • A reasonable conversion rate: Measured by the percentage of orders generated per visits to the site.
  • Effective merchandising: Measured by your average sale amount.
  • Traffic: Measured by the number of unique visits.

To improve the effectives of your site, look for ways to cross sell and up sell. Make purchase suggestions: Since you’re buying that, you might also want this. Try different pricing strategies such as grouping products together as a package deal. Use your advertising, collateral materials and publicity to drive more people to your Web site.

Be a media pro: Tip No. 17 of 17

Lonny Kocina — Public Relations

Tip 17: Fashion Faux Pas for Television Interviews

Never wear white: a white shirt under TV lights makes you look pale and washed out. Light colors also tend to add pounds to your appearance.

Watch out for your glasses: If you wear glasses, consider non-reflective lenses or contacts for the interview. TV lights may cause an unpleasant glare.

Don’t wear white socks: Don’t draw attention away from your face by letting light socks or bare legs peek from beneath dark pants.

Avoid loud, gaudy jewelry: Too much jewelry can be noisy. Remember, the microphone amplifies everything, not just your voice. The lights may also cause a glare from large pieces of shiny jewelry.

Don’t let your suit coat upstage you: Keep your jacket a solid color or subtle pattern. Also, try sitting on your coattails to keep the collar from rising.

Avoid intense, repeating patterns: Houndstooth, zig zags, checks, large polka dots on blouses, shirts, and blazers/suit coats make it appear as if the pattern is radiating from the screen.

Relax–You’re Ready

You probably never realized the world of interviewing was so full of potential minefields, right down to the tie or earrings you choose. There are a lot of suggestions here, but don’t get uptight trying to remember them all at once. That would defeat the purpose, wouldn’t it? Most of the tips we’ve provided for you over the last few weeks are just good common sense.

Once you’ve done one or two interviews, you start to learn the ropes. Like anything else, it gets easier with practice. And doing a good job will get you lots more practice. Hosts love guests who know how to handle an interview. And now that you’ve read these tips, you do.

So, when you get the golden opportunity to tell your story — relax. You’re ready.

Be a media Pro: Tip No. 16 of 17

Lonny Kocina — Public Relations

Tip 16: Squelch the Nervous Habits

When taping a television interview, be aware of your nervous habits–they distract from what you’re saying.  Don’t play with your hair, fiddle with your jewelry or tug at your clothing. Your hands should be well-rested in your lap throughout the interview. Always check the mirror before going in front of the camera. You’re less apt to fidget if you know you look put together.

Example

An interviewee on a television talk show kept pulling up his sock throughout the entire interview.  It was a nervous habit, but it was highly distracting to the audience.

Be a media pro: Tip No. 15 of 17

Lonny Kocina — Public Relations

Tip 15: Always Thank the Host or Producer

After the interview, be sure to thank the host or producer for allowing you to be a guest on their show (the same goes for an interview with a newspaper or magazine reporter).  Out of the hundreds of guest ideas and experts on their desk, they chose you, and it’s best to leave a good impression.  Give them a reason to invite you back!

Be am edia pro: Tip No. 14 of 17

Lonny Kocina — Public Relations

Tip 14: Respect the Advertisers

Never, ever interfere with a commercial break, or make light of an advertiser.  Also, don’t try to make a point while the host is attempting to go to a commercial.  The host is trained to pace the show.

Example

Take the host’s lead when he/she cuts you off or says something like, “Tell us more about that when we come back from this break.”  Ask the host how much time you will have before the interview begins, so you can pace yourself, and avoid cramming in information before commercials or at the end of the interview.

Be a media pro: Tip No. 13 of 17

Lonny Kocina — Public Relations

Tip 13: Express Your Ideas Clearly

It is important to express your ideas clearly.  Before the interview, consciously think through the main points you want to communicate.  Answer questions directly, include interesting facts or other small pieces of information in an organized manner, and don’t go off on tangents.

Example

During an interview, a prominent doctor failed to reach his entire listening audience because he tried to include too much information.  He described numerous studies, many of which had weak connections to his main point.  Listeners were left wondering exactly what he was trying to say.  Had the doctor remained focused and provided relevant, easily understood supporting material, the audience would have better received his message.

Be a media pro: Tip No. 12 of 17

Lonny Kocina — Public Relations

Tip 12: Say Only What You Want To Say

Occasionally, someone may ask a question to which you do not know the answer.  If that’s the case, simply say so with apology–don’t ever lie or guess.  The audience will appreciate your honesty.  If you don’t feel qualified to speak on a particular subject, just say so.  Don’t let the interviewer draw you into a statement that you prefer not to make.

Also, keep your facts and figures straight. You lose credibility fast by exaggerating or misquoting.  Stick with what you know.

Be a media pro: Tip No. 11 of 17

Lonny Kocina — Public Relations

Tip 11: Stay Away From Jargon

Most interviewers and audience members are not experts in your field, so avoid technical language whenever possible.  Your answers should be simple enough for the average person to understand.  If you have to use special terminology, explain it as you go along.

Example

A doctor talking about a device that helps breathing might rephrase the medical term “allergic rhinitis” to simply “allergies.”

Be a media pro: Tip No. 10 of 17

Lonny Kocina — Public Relations

Tip 10: Always Say the Full Name of Your Organization, Product or Service

When on the air, many people make the mistake of referring to their company, product or service as “our company,” “the book,” or “our product.” Make sure people know exactly what you’re talking about because some listeners may have just tuned in.

Example

When promoting a new book, use the full name of the book title even if it sounds repetitive. People will only remember the name of the product you’re promoting if you say it. If consumers remember the name of your book, they can ask for it by name.
Always use your company’s name, and mention the city where your organization is located. This will give viewers/listeners the knowledge to call directory assistance in your area if you are unable to give out a phone number.

Older Posts »