Promoting a product can cause you to do a lot of wondering. You may wonder what consumers really think about your new product. You may wonder if your promotions are attracting attention. You may ask yourself why some campaigns increase sales and others seem to get no reaction. Monitoring social media sites can give you peace of mind by providing answers to many of these questions.
This California media coverage I arranged for our client, the Malaysian Palm Oil Council (MPOC), reached 75,000 viewers when it aired on an ABC-affiliated morning show. But that was just the start. Now MPOC can repurpose this media clip in its digital marketing to teach more consumers about Malaysian sustainable palm oil’s benefits. The media stories we arrange have two lives: their initial airing and serving as owned-media marketing tools afterwards.
How many potential customers would you like to reach with one media story? How about 947,087? That’s how many people received my client’s message through this Woman’s World coverage I arranged. This national magazine article taught readers across the country that natural eggshell membrane (NEM) can help ease arthritis pain. Publicity is truly mass marketing.
Any good salesperson will tell you that sales is about listening. You need to determine your audience’s pain points so you can show them how your product solves the problem. This is as true in mass marketing as it is in personal selling. Some of our clients ask me to do their social media listening for them. By monitoring social media channels and mainstream digital news feeds, I find out what the public ‒ and the media ‒ are saying about our clients’ product categories and industries.